π¬π§ π Whenever and however you receive honest and open feedback, you should consider it a valuable gift. As Warren Buffet has said: "Honesty is a very expensive gift; just don't expect it from cheap people."
π€ What did he mean by this?
π― The point is that it can be very easy to act defensively when someone gives you feedback, particularly when it isn't flattering. You might think that the person doesn't like you or is against you in some way. But it's actually the opposite: if a person is willing to offer you honest feedback, that means they really like or even love you!
π€ Think about it: why would anyone waste their valuable time offering you what might sound like harsh feedback if they dislike you? If I care for you, on the other hand, I am much more likely to want to try and help you--even if it's just letting you know that you have spinach stuck in your teeth.Β The opposite of love isn't hate - it's ambivalence.
π Five ways that you can use to help and encourage feedback in your organisation:
1. Always say, "Yes, please" when someone asks to give you feedback. Don't miss the opportunity to collect feedback on your actions and behaviours.
2. Listen intently. If someone is willing to give you feedback, don't interrupt them. Really listen to what they have to say.
3. If you don't understand the feedback, ask questions until you truly understand what the person is trying to tell you. This isn't being defensive -it's seeking to understand. Don't just nod your head if you don't understand their point.
4. Maintain an open attitude. Try to open yourself up to the fact that no matter how harsh the feedback might seem, it's a valuable piece of data.
5. Always thank the person profusely for giving you feedback. When you treat feedback like a gift, and thank whoever gives it to you, you have begun modeling behavior that others will follow.
π Always remember: feedback is a gift and you should treat it that way, just like Warren Buffett.Β
π€ π I have 10 years of experience on giving and receiving feedbacks, because Iβm working for a company with this culture, if you want to have a sparring partner or have a small talk about this topic, feel free to leave a comment Iβll contact you.
Iβll improve this newsletter by doing, thanks to your feedbacks.
π Thank you for reading this and feel free to share it or comment
#BeCurious #BeFocus
Giuseppe
Condivido appieno. Quando ho compreso che erano gesti d'amore sono stato piΓΉ bravo a recepirli e ad ascoltarli, anche se dati tecnicamente in maniera non corretta, e piΓΉ generoso nel darli, anche se "fastidiosi". L'altra questione, oltre a comprendere che sono dei gesti d'amore, dei doni Γ¨ come farli a dare in maniera veramente utile e preziosa per l'altro e che venga veramente recepito come tale?